Unified Communications Using Microsoft Exchange Server 2007 - An Overview
What is unified communications?
In recent years, the office has changed. We moved from the 9 o'clock desktop with a PC and a landline to a multitude of personal communication devices, contact addresses and numerous phone numbers.
Unified communications brings business communications to the next level by opening new access lines while eliminating the need for multiple technologies. In simple terms, it allows all messages to be directed to the same central repository, so that users can access them from anywhere on any device they have, be it their mobile phone, their computer staff, their laptop, their browser, their PDA or even their computer. old ordinary phone. And the best unified communications solutions go even further, using smart technology to determine where a recipient is and the best way to contact them.
Access to unified communications used to be business-only, but recent developments at Microsoft have made this new progressive business tool more widely available and changing the face of traditional desktop conversation.
As your business grows and you need to provide your employees, suppliers, and customers with more flexible access to one another, a system that allows you to break down traditional business day barriers while speeding up productivity of your workforce, could help you stay one step ahead. And with the latest unified communications technology, that does not necessarily mean you have to throw away all your existing systems - you can even use your existing telecom investment.
IP telephony
IP telephony essentially allows a telephone system to be integrated with a computer network, which enables it to function as a software function and to reduce the maintenance costs associated with separate communication networks. Conversations can be handled in the same way as any other data, allowing you to record, search, share, and record voice and voice messages from one place to another. Users are assigned a unique phone number, which can be transferred to any phone connected to the network, via the Internet or existing data lines, providing flexibility for remote or home work. In addition, IP telephony is scalable in a simple and economical way; If your business is growing rapidly, your network administrator can add other extensions. It is not necessary to buy a new system if you end up with an increase in the number of employees.
Presence sensitive applications
Microsoft Office Communications Server 2007 and Microsoft Office Communicator 2007 allow you to be contacted in the right place, on the right device, the first time, recognizing your "presence" or availability and routing phone calls to your correspondents. , emails and instant messages in the most appropriate way. The presence of a person is easily visible on the screen, even in common applications.
Unified Messaging
With a single "inbox" for voicemail, email and fax communications, accessible from anywhere via a PC or phone, Unified Messaging ensures that your employees are as reachable as necessary. Removing the restrictions of a PC and a business phone, an online connection or a call to a unique number not only allows access to voicemail, but also to your inbox, which allows you to recover e-mails, use your calendar and even virtual meetings while you're out of the office. And with voice recognition and speech synthesis technology also available, you can send and reply to emails as voice data files via any phone, from anywhere.
Video conference
An exercise that required heavy investment in expensive technology, videoconferencing is now available to anyone with a computer and an Internet connection. The latest technology allows participants at remote sites to interact online, with enhanced audio and video connections and the ability to share documents within a conference group. By making considerable savings in terms of time and travel, the "ad hoc" meeting is also becoming a reality; providing a huge advantage in the fast paced business arena.
Instant messaging
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